FAQs

If you have a question that isn’t answered below, please contact us.

How often can I come to pick up food?

Clients may visit the pantry once per week to receive food. You do not need to wait a full week between visits. (For example, if you visited on a Thursday one week, you could return on Monday or Tuesday the following week for food.)


What do I need to bring with me?

Please bring a photo ID with you to each visit. If you are a first time visitor, click here for additional information.


Where can I park?

Our parking map illustrates where parking is allowed. If the main lot is full, there will be signs directing you to overflow parking. Please follow all instructions from the parking lot attendants. For your safety, we ask that you remain in your car at all times.

Handicap parking is available to clients with appropriate license plates or handicap placards. Aurora Food Pantry is also serviced by Pace Bus #524. View Bus Schedule


What time can I show up for food?

Food distribution begins at 10:00am on Mondays, Tuesdays, and Thursdays. Our parking attendants arrive at 8:00am to help direct traffic.  Parking attendants will inform you when we are ready to begin distributing food and at that time you will be able to enter the building.


Where are you located?

The pantry is located at 1110 Jericho Road in Aurora. We are just west of the intersection of Jericho Road and Lake Street (Route 31).


Do I have to live in Aurora to receive food?

No. We distribute food to people living in Kane, DuPage, Kendall, Will, and DeKalb counties.


What if I can’t come to pick up food?

If you are unable to pick up food, you can have someone proxy for you. Please contact us for more information.